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Troubleshooting
Troubleshooting

A Job Disappeared From the Schedule: Where It Actually Went

A job that vanished from the Gantt is rarely lost. Four documented explanations: a filter hiding it, the mode skipping it, a stock fulfillment, or a failure you have not read yet.

July 26, 20267 min read
Troubleshooting
Troubleshooting

A Job Will Not Schedule At All: Reading the Failure and Fixing It

A job that comes back unscheduled has one of four documented causes. How to read the failure dialog, tell which cause you have, and fix each one at the source.

July 26, 20267 min read
Troubleshooting
Troubleshooting

A Step Is Waiting and I Cannot See Why: Tracing the Delay

A step that starts later than its predecessor ended usually has a configured reason: queue time, transit, an overlap gate, a busy machine, or a missing operator. How to find which.

July 26, 20267 min read
Troubleshooting
Troubleshooting

I Cannot Assign an Operator to a Step: Why, and the Fix

An operator you cannot pin, or a step that will not staff them, traces to skill, certification, or roster. How to read each block and fix it at the source.

July 26, 20267 min read
Troubleshooting
Troubleshooting

The Hours Do Not Add Up on a Job: Which Number Is Right

A job whose hours look wrong usually traces to which figure you are reading or a routing change after scheduling. How to reconcile planned, actual, and expected hours.

July 26, 20267 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Customer in EDGEBIC

Add a customer record in EDGEBIC: the four sections of the customer dialog, the one required field, and what the customer link does and does not affect.

July 26, 20266 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Material Step to a Routing in EDGEBIC

Add a material or component step to a routing in EDGEBIC: switch the picker to product, set per-unit quantity and lead time, and link it to the step that consumes it.

July 26, 20266 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a New Product in EDGEBIC

Add a new product record in EDGEBIC in under a minute: the Product Configuration dialog, the one required field, and what to check before the product is schedulable.

July 26, 20267 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Note to a Routing Step in EDGEBIC

Add a note to a routing step in EDGEBIC using the Description field in the grid or the Designer, and use canvas annotations for context that is not tied to one step.

July 26, 20266 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Plant Holiday in EDGEBIC (Including Recurring Ones)

How to add a plant-wide holiday in EDGEBIC: the Holiday dialog, the Recurring each year checkbox, and why the schedule does not move until you rerun.

July 26, 20266 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Saturday Shift for One Week in EDGEBIC

How to authorize one-off Saturday overtime in EDGEBIC with a per-day capacity override, without turning on Saturday for every week and every work center.

July 26, 20266 min read
EDGEBIC How-To
EDGEBIC How-To

How to Add a Second Shift in EDGEBIC and Double Your Capacity

How to add a second shift in EDGEBIC: create it on the Shift Management page, attach it to the right work centers, and confirm capacity actually doubled.

July 26, 20266 min read
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