- Home
- Blog
- Quoting & Promising
- Why Quote Against Real Capacity in EDGEBIC (Not a…
Why Quote Against Real Capacity in EDGEBIC (Not a Lead-Time Rule of Thumb)
Quoting against real capacity means the promise date is computed by scheduling the quoted job through your actual current shop load, not by adding a fixed number of days to today. In EDGEBIC by User Solutions, the quote simulation borrows the live finite capacity scheduling engine and runs it against the same shifts, holidays, setup times, and existing job reservations that a real scheduling run sees. The result is a date the shop can actually hit, because it already accounts for everything sitting on the floor right now. A lead-time rule of thumb cannot do this, and the gap between the two is where late shipments and lost customers come from.
The rule-of-thumb trap
Most shops start with a lead-time rule: add four weeks, add six weeks, add a month for anything with a machined part. The rule is simple, fast, and wrong most of the time, because it assumes one thing that is never true: that your shop load is constant.
A flat lead time is calibrated to a single moment. If it was set when the shop was half empty, it over-promises against a full backlog and the job ships late. If it was set when the shop was slammed, it under-promises against a quiet week and you hand the customer a slower date than you could actually deliver. Either way the rule is guessing, and the customer is the one who finds out.
The trap gets worse at the bottleneck. Every shop has at least one constraint resource that sets the pace, and that resource is exactly where the rule of thumb breaks first. A machine that is 40% loaded and a machine that is 110% loaded look identical to a fixed lead time. They look completely different to a scheduling engine.
What "real capacity" actually includes
When EDGEBIC simulates a quote, it does not schedule against an empty calendar. It schedules against the plant as it stands:
- Existing job reservations. Every committed order keeps its reserved hours. The quoted job competes for whatever capacity is left.
- Shift calendars and holidays. The simulation respects real working hours, weekend rules, and plant shutdowns. A job cannot be promised time that does not exist.
- Finite work-center capacity. A machine runs one job at a time. This is the difference between finite and infinite capacity scheduling, and it is the whole point: an infinite-capacity view stacks work and lies about the date, while a finite view queues it and tells the truth.
- Setup times and routing sequence. Changeovers and step dependencies extend the window the same way they will in production.
The mechanism matters. The simulation creates a temporary, invisible job for the quoted product and quantity, schedules it with the real engine, reads off the dates and the allocated work hours, prices them, and then deletes the temporary job. Nothing is written to the production schedule. That is why you can simulate freely: the answer is capacity-aware but the floor is untouched.
A worked example: the same job, two answers
Acme Industries asks for 200 units of Widget-A. Widget-A routes through Saw-1, then CNC-Mill-1 (setup 1.0 h plus 0.50 h per unit, so 101 hours for this order), then Assembly-1. CNC-Mill-1 is the pace-setter.
The rule of thumb says "milled part, add four weeks," so the salesperson quotes four weeks from today with no further thought.
The simulation tells a different story, because CNC-Mill-1 already carries 320 hours of other committed Acme work that same window. EDGEBIC places the quoted milling step into the gaps that remain after that backlog, respects the Day Shift calendar, and returns:
| Field | Simulated value |
|---|---|
| Start Date | 07/20/2026 |
| End Date | 08/14/2026 |
| Estimated work hours | 151.50 |
| Lead time | 25 days |
Twenty-five days, not four weeks of guesswork. And critically, that 25-day window is one the mill can honor, because it was built around the mill's real backlog. Had the shop been quiet, the same 151 hours might have cleared in a week and the simulation would have said so, letting you win the order on speed. The rule of thumb would have missed both cases.
For the full mechanism behind that date, see how a quote simulation produces a realistic date, and when the quoted job routes through the same constraint machine as your committed work, the bottleneck is what sets the promised date.
Work hours, not wall-clock hours
One detail protects the cost side of the quote. The simulation reports estimated work hours, not the calendar span between start and end. A job that starts Friday afternoon and finishes Monday morning spans roughly 66 clock hours but may contain only six hours of actual work. EDGEBIC sums the allocated work hours from the simulated schedule, so the 151.50 above is real labor content, and the cost built on it is not inflated by nights and weekends the machine sat idle.
This is why a capacity-aware quote is both more honest on the date and more accurate on the price. The quote simulation computes cost from the schedule it just built: labor from work hours times each work center's rate, material from material steps or the unit-cost fallback.
Why this beats a rule of thumb every time
A lead-time rule answers "how long does this kind of job usually take?" A capacity simulation answers "given everything on the floor right now, when will this job finish?" Those are different questions, and only the second one keeps a delivery promise.
The simulation also updates itself. Capacity moves daily, so a promise date is a point-in-time snapshot. If work-center rates or capacity change after you simulate, the quote view shows a banner telling you to refresh and re-run before you send. A rule of thumb never knows the world moved.
The practical rule is simple: simulate before you send, every time. A quote priced from a routing estimate alone ignores current shop load. The simulation is the only number that includes it. When you are ready to explore the full workflow from enquiry to shipped order, start with the EDGEBIC quoting guide, and see the product in full on the EDGEBIC platform overview.
The payoff
Quoting against real capacity turns the quote from a hopeful estimate into a commitment the shop can stand behind. You stop over-promising when the bottleneck is buried and stop under-promising when it is open. You catch "we cannot hit that date" before the customer does, while there is still time to explore a second shift, an alternate work center, or a negotiated date. And every quote you send carries the credibility of a date that was built the same way the real schedule is built.
The rule of thumb was always a placeholder for information you did not have. EDGEBIC gives you that information in one click, without disturbing a single job on the floor.
Expert Q&A: Deep Dive
Q: We add a flat four weeks to every quote. Last month two jobs shipped late and one customer walked. Is a rule of thumb really the problem?
A: The rule is almost certainly the problem, because a flat four weeks is correct only at one specific shop load and wrong at every other. When your key machine is lightly loaded, four weeks over-promises against the shop and you leave speed on the table. When it is buried, four weeks under-promises and the job ships late. A simulation that schedules the quoted job through your real backlog gives a different answer every time the backlog changes, which is exactly what you want. In EDGEBIC the same finite capacity engine that builds the real schedule also builds the quote, so the promise you send is the promise the floor can keep.
Q: How different can the simulated date really be from a rule of thumb on the same job?
A: It depends entirely on load. Take 200 units of Widget-A: the routing needs about 151 work hours, and on an empty shop that might finish in a week. But if CNC-Mill-1 already holds 320 hours of committed work that week, the simulation slots the milling step into the gaps that remain and comes back with a 25-day window, start 07/20 to end 08/14. A four-week rule would have quoted a date the mill physically cannot support until the backlog clears. The simulation shows you the real gap before you commit to the customer.
Frequently Asked Questions
Ready to Transform Your Production Scheduling?
User Solutions has been helping manufacturers optimize their production schedules for over 35 years. One-time license, 5-day implementation.

User Solutions Team
Manufacturing Software Experts
User Solutions has been developing production planning and scheduling software for manufacturers since 1991. Our team combines 35+ years of manufacturing software expertise with deep industry knowledge to help factories optimize their operations.
Share this article
Related Articles
Deleting a Quote Scenario You No Longer Need in EDGEBIC
Deleting a scenario removes it and its overrides and nothing else. See what survives, why an applied scenario is safe to delete, and how to keep a quote's scenario list readable.
After Conversion, Edit the Order and Not the Quote in EDGEBIC
Once a quote converts, the manufacturing order is the live record. See why quote edits stop reaching production, and what the quote is still good for afterward.
Finding One Quote in a Long List in EDGEBIC
Three filters narrow the EDGEBIC quote grid: status, customer, and sales order. See how they combine, what each one answers, and why the filter also sets the blast radius.
