EDGEBIC How-To

How to Use the Operator Dispatch Board in EDGEBIC

User Solutions TeamUser Solutions Team
|
6 min read

To use the operator dispatch board in EDGEBIC by User Solutions, open the Daily Hours tab and select the Dispatch tab, which shows a read-only per-operator daily work list grouped by operator and date with per-group hour sums. Set a date window and an operator filter to narrow it, then read or print it. It is the printable answer to who does what and when, drawn from the crew assignments the scheduler generated on its last run. It shows the plan, not a record of who actually worked.

This post covers the operator-grouped board. For the machine-sequenced view, see how to print a dispatch list for a work center; the two answer different questions.

Before You Start

PrerequisiteWhy
Operators are certified and rosteredThe board shows crew assignments, which only exist for staffed steps
A scheduling run has completedThe rows come from the last run's generated assignments
You know the window and person you wantThe board is filtered by a date window and an operator picker

Step 1: Open the Dispatch Tab

Open the Daily Hours tab and select the Dispatch tab. The board loads a read-only list of planned operator work. It is a reporting surface: it reassigns nothing and reschedules nothing, it presents what the scheduler already decided.

Step 2: Set the Window and Operator Filter

Set the From and To dates to the window you care about, a shift or a week. Set the operator filter to one person to print their day, or leave it open for the whole crew. The board recomputes to the filter, so a supervisor handing out schedules can produce one person's list or the full crew's from the same tab.

Step 3: Read the Grouped List

The board groups the work Operator then Date, with a per-group hour sum. Each row names the shift, the job, the work center, the operation window, and the hours. Reading top to bottom gives you each person's day in order, which is exactly what a supervisor needs to hand out at shift start.

Step 4: Print or Hand It Out

Because the list is grouped by person, one print gives each operator their own schedule. On a floor where a certified operator moves between machines through the day, this is the view that tells them where to be and when, in a way a machine-by-machine list cannot.

What the Dispatch Board Reflects

AspectBehavior
SourceCrew assignments generated by the last scheduling run
GroupingOperator then Date, with per-group hour sums
FilteringA date window and an operator picker
FreshnessRegenerated wholesale on every run, so it follows the plan
NatureThe forward plan, not a record of who actually worked

The rows are the persisted form of the engine's staffing decisions, which is why they change when the plan changes. How those assignments are produced is described in how EDGEBIC books operator hours, and the concept itself is defined in the dispatch list glossary entry.

How to Check It Worked

The board shows the expected people for the window, each person's hours sum matches their rostered availability minus any slack, and the jobs listed are the ones scheduled in that window. If a person you expected is missing, they may have no assignments in the window, or the last run did not staff them because they were not qualified or rostered.

Common Mistakes

  • Treating the board as an actuals record. It is the plan. Who actually worked comes from kiosk punches, a separate surface.
  • Expecting the same crew every day. Assignments regenerate each run. Pin a step if a specific person must stay on it.
  • Reading it before a scheduling run. With no run, there are no assignments to show. Schedule first.
  • Confusing it with the machine dispatch list. This board groups by person; the work center list groups by machine and sequence.

Next Steps

For the availability side of the same crew data, read how to read the operator calendar. To hold a person on a job across reschedules so the board stays stable for them, see how to set an operator pin.

Every task in this library is indexed on the EDGEBIC how-to hub. To see a dispatch board rebuild itself from a fresh schedule, book a walkthrough of EDGEBIC.

Expert Q&A: Deep Dive

Q: We already print a dispatch list per work center. Why would we use the operator dispatch board as well?

A: The two answer different questions. A work center dispatch list answers what runs on this machine, in what order. The operator dispatch board answers who does what, when, grouped by person and date. On a floor where the same certified operator moves between machines, the machine list does not tell that person their day, while the operator board does. Use the work center list to sequence a machine and the operator board to hand each person their schedule. They are complementary, not redundant. The operator board pulls its rows from the crew assignments the scheduler generated, so it stays in step with the plan, and it is filtered by an operator picker so you can print one person's day or the whole crew's.

Q: The dispatch board shows a different crew than it did yesterday for the same jobs. Is that a bug?

A: No, that is expected. The rows on the dispatch board are plan data, regenerated wholesale on every scheduling run. They represent the current plan's crew, not a fixed record of who was assigned, so a reschedule that load-balances differently will show different people on the same jobs. If a specific person must stay on a specific job across reschedules, that is what a pin is for: pinning the step to that operator holds the assignment. Otherwise the board reflects whatever the latest run decided, which is usually what you want, because it follows the schedule rather than freezing an old plan. Treat the board as the current answer, not a historical one, and it behaves exactly as designed.

Frequently Asked Questions

Ready to Transform Your Production Scheduling?

User Solutions has been helping manufacturers optimize their production schedules for over 35 years. One-time license, 5-day implementation.

User Solutions Team

User Solutions Team

Manufacturing Software Experts

User Solutions has been developing production planning and scheduling software for manufacturers since 1991. Our team combines 35+ years of manufacturing software expertise with deep industry knowledge to help factories optimize their operations.

Let's Solve Your Challenges Together