How to Run the Work Center Performance Report in EDGEBIC

The work center performance report in EDGEBIC by User Solutions lives in the Reports hub: it takes a date range and returns one compact row per work center with scheduled hours, actual hours, a utilization percent, and a rate performance percent. It is the fast per-station scorecard you reach for when you want to rank the whole shop in one glance, not the deep capacity view you use to book work.

This report is deliberately lighter than the Work Center Utilization report, which does the heavy, shift-accurate capacity math. Where each report fits is laid out in EDGEBIC reports explained. Every task in this library is mapped on the EDGEBIC how-to hub.

Before You Start

• Jobs are scheduled. Scheduled hours come from the schedule, so a station with no scheduled work reads zero.
• Actual hours are being logged if you want the rate performance column to mean anything. Without logged hours, actual hours land at zero and rate performance collapses.
• Each work center has its instance count and efficiency set correctly. Both feed the approximate available-hours figure.

Step 1: Open the Report and Set the Window

Open Reports from the main navigation. The hub is a grid of report cards and fetches nothing until you click one. Click the Work Center Performance card. A date range dialog appears with default From and To fields. Set the window you want to compare, then click OK. The report builds one row per work center over that window.

Step 2: Read the Two Percent Columns Together

Every row carries two percentages, and the value comes from reading them as a pair.

• Utilization % is scheduled hours divided by available hours. It tells you how full the station's plan is.
• Rate performance % is actual hours divided by scheduled hours. It tells you how the logged reality compares to the plan.

A station at 90 percent utilization and 100 percent rate performance is busy and running to plan. A station at 90 percent utilization but 60 percent rate performance is booked solid on paper while the floor logs far fewer hours, which usually points at unlogged actuals or a routing estimate that runs long.

Step 3: Scan the Supporting Columns

Each row also shows scheduled hours, actual hours, available hours, the schedule count (how many operations were booked on the station), jobs touched (how many distinct jobs passed through), the department name, and a bottleneck label that reads Yes when the station is flagged as your constraint. Rows arrive sorted by utilization percent, highest first, so the most-loaded stations are already at the top of the grid.

Step 4: Group by Department for a Rollup

Right-click the department column header and choose Group By This Column to collapse the grid into department buckets. This gives you a department-by-department read on which area of the shop is running hottest, which is the quickest way to turn a station list into a management summary.

How to Check It Worked

The report is a point-in-time read, so there is nothing to save. Confirm it worked by checking that the busy stations you expect are near the top and their scheduled-hours figures match what you booked. If a station you know was busy reads zero utilization, it is either inactive, has no jobs routed to it, or its work is routed to a different station name than you assumed.

When to Reach for the Utilization Report Instead

The performance report trades accuracy for speed. Its available-hours figure is an approximation (twenty four hours times days times instances times efficiency) that does not read your shift calendars, holidays, or weekends. Use it to rank stations and spot trends. The moment you are about to book work against a number or promise a date, switch to the Work Center Utilization report, which reads real shift capacity through the same engine the scheduler uses. A red day on the capacity view is grounded in that authoritative capacity, not this approximation.

Common Mistakes

• Treating utilization percent as a booking figure. The coarse denominator makes this column a ranking signal, not a capacity commitment. Cross-check in the Utilization report before moving work.
• Reading rate performance without checking actuals first. A low rate performance almost always means missing logged hours before it means slow work. Confirm actuals are landing on the Daily Production report.
• Leaving instances or efficiency wrong on the station. Both feed the available-hours estimate. An instance count of one on a station with three machines will inflate utilization past 100 percent for no real reason.
• Comparing two periods across a routing change. If a station's routing changed between the windows you are comparing, the hours are not like-for-like. Confirm the routing held steady before drawing a trend.

Related Reading

• Earned value report: the per-job efficiency companion to this per-station view.
• How to find out what a report column means: open Column Details on any grid for the canonical definition.
• EDGEBIC platform overview: where reporting fits in the wider scheduling picture.