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- How to Create a Department in EDGEBIC
To create a department in EDGEBIC by User Solutions, open the Reports tab, select the Department sub-tab, click Add Department, fill in the name, code, and capacity, tick the work centers that belong to it, and click Save Department. A department groups work centers into one card that shows how many machines it holds, how loaded it is, and whether any of them is a bottleneck. It is an organizing and monitoring layer, not a scheduling constraint. For the concepts behind departments, read customers and departments explained.
Before you start
- At least one work center exists. A department is a grouping of work centers, and an empty one shows nothing useful. See how to set up work centers in EDGEBIC.
- You can see the Reports tab and have permission to add departments. The Add Department button is permission-gated.
- You have decided the code. It must be unique and contain only letters, numbers, dashes, and underscores, no spaces.
- You know the capacity figure for the planning period. It is the total working hours available and becomes the denominator of the utilization percentage.
Steps
- Open the Reports tab from the main navigation.
- Select the Department sub-tab. The Department Management and Resource Planning page opens on its Departments tab.
- Click Add Department at the top right. The Department Details dialog opens.
- Fill in Basic Information:
| Field | Required | What it does |
|---|---|---|
| Department Name | Yes | Display name, 2 to 100 characters |
| Department Code | Yes | Short unique code. Letters, numbers, dashes, underscores only |
| Department Type | No | Production, Assembly, Quality, Packaging, or Maintenance |
| Manager | No | Shown on the card as the lead |
| Location | No | Physical location. For multi-plant setups, the site or ship-from address |
| Capacity (hours) | Yes | Total working hours available per planning period. The utilization denominator |
| Description | No | Optional text used in reports and exports |
- In the Work Center Assignment section, tick each work center that belongs to this department. The summary row counts them.
- Click Save Department. The new card appears on the Departments page.
A work center belongs to only one department. Ticking it here moves it out of any department it was previously assigned to when you save.
What changes when you save
| Action | Immediate effect | What does not change |
|---|---|---|
| Create the department | The card, the summary tiles, and the Capacity Analysis dialog update. Utilization computes from planned hours divided by capacity | No schedule moves. The scheduler does not read departments |
| Assign work centers | The work centers' department link changes. Card counts, per-work-center rows, and bottleneck chips update | The work centers' own shifts, capacity, and schedules stay untouched |
| Set status via the card pill | The card color and the active tile change | Work centers keep producing. Status does not block capacity |
The card is a live roll-up of its work centers. The utilization bar is planned hours against the capacity figure you entered, so it is only as accurate as that number. The work-center count, the per-work-center utilization rows, and the bottleneck chips always reflect live work-center data.
How to check it worked
- Confirm the new card appears on the Departments page and the summary tile row updates its totals.
- Read the card. The work-center pill should match the number you ticked, and each assigned work center should appear as a row with its own utilization.
- Open the Capacity Analysis dialog from the page header or the card's view button. The department should appear in the grid with its capacity, planned, and available hours.
- If the utilization bar reads zero, check the Capacity (hours) value. A blank or stale denominator is the usual cause.
Common mistakes
A space or symbol in the code. The validator rejects anything outside letters, numbers, dashes, and underscores with "Department code can only contain letters, numbers, dashes, and underscores." Use MCH-01 style codes.
Leaving capacity blank or stale. The utilization percentage is meaningless without a current capacity figure for the period. Refresh it on a rhythm.
Expecting status to block scheduling. Setting a department to Maintenance or Inactive is a visual flag. To actually stop production time, add holidays or downtime on each member work center. See how to set up shifts, holidays, and downtime.
Worrying that deleting a department deletes work centers. It does not. Deleting only unassigns them, and they can be ticked into another department later.
Departments are the roll-up view; the resources they group are set up separately. For the wider plant-organization picture, see how to organize departments and plants in EDGEBIC. All the single-task recipes are indexed in the EDGEBIC how-to library, and the EDGEBIC product page shows how capacity roll-ups sit on top of finite capacity scheduling.
Expert Q&A: Deep Dive
Q: We run two plants. Is one department per plant a workable model?
A: Yes, and it is the recommended pattern. Create one department per site, put the site or ship-from address in the Location field, and assign each site's work centers to its department. Work centers keep their own shifts and holidays, so each plant runs its own calendar. The one scheduling-adjacent piece is transit days on any routing step that moves work between sites: the scheduler inserts that travel time before the next plant's operation can start. The department cards and the Capacity Analysis dialog then give you a per-plant load overview without any custom reporting.
Q: Our department utilization bar shows zero even though the floor is busy. What is wrong?
A: The department-level capacity and planned hours are planner-maintained planning numbers, not figures the system recalculates every time a job schedules. If the Capacity in hours field or the planned hours are not kept current for the period, the utilization percentage goes stale or reads zero. The fix is to refresh the capacity figure each planning period, for example instances times shift hours times working days. The per-work-center rows on the card, by contrast, always reflect live work-center data, so a busy floor with a zero department bar is a maintenance gap in the department number, not a scheduling fault.
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