How to Check Where a Dashboard Number Comes From in EDGEBIC

Every KPI tile on the EDGEBIC by User Solutions dashboard tells you both its formula and how much to trust it: an info icon carries the definition and the calculation, and a small data-quality chip states where the number came from. You never have to guess what a tile means, and you should never have to ask a colleague.

For the boards themselves, see how to use the EDGEBIC dashboard tabs. Every task in this library is mapped on the EDGEBIC how-to hub.

Before You Start

• Jobs are scheduled, because most tiles derive from the plan.
• Actuals and kiosk punches are flowing where you want a Live number rather than a projection.
• You know which decision the number is for. A tile is enough for a standup and never enough for a commitment.

Step 1: Hover the Info Icon

Open Dashboard, stay on the CAPACITY tab, and hover the small info icon on any hero tile. The tooltip is written in three parts: What: the number is, Why: it matters, and How: it is computed.

The hero tiles and their calculations:

Two of those look interchangeable and are not. Production Efficiency and Capacity Utilization both divide hours by hours, and plants routinely argue for a month because one person means one and one means the other.

Step 2: Read the Chip Before You Read the Number

Each cockpit number carries a small chip stating its provenance:

The rule that keeps everyone honest: do not quote a Plan number as fact in a customer conversation. It is a projection of a plan that has not happened yet, and it will improve as actual hours arrive. See what a data quality chip is for the concept in full.

Step 3: Refresh Before You Trust the Snapshot

The cockpit tabs load when you switch to them and otherwise hold their snapshot. Click Refresh now at the start of a meeting. The CAPACITY tab additionally has its own refresh control, and an auto-refresh interval in seconds on the Display tab of the settings dialog, where zero disables it: see how to customize the dashboard KPI tiles.

A number nobody refreshed is not a wrong number. It is yesterday's right number, which is worse, because it looks current.

Step 4: Confirm It in the Report Layer

When the number is going into a decision, move down a level. Reports query the database fresh on open, and every report carries a Column Details… button that documents each of its columns with the definition, the formula, the unit, worked example values, and links to related columns. See how to use Column Details.

Which report confirms which tile:

For an earned value view of whether a job is efficient rather than merely progressing, use 💰 Earned Value (EVM): how to run the earned value report.

Step 5: Write the Definition Down Once

The tooltips and the glossary are per number. What they cannot do is settle which number your plant agreed to manage by. Pick the tiles that belong on your board, note the formula each one uses, and put that on the wall next to the screen. Then a green tile means the same thing to the supervisor, the planner and the general manager.

A Worked Example

A supervisor says the plant is at 74% and there is room for a rush order. The planner spends four minutes before answering.

Hovering the tile confirms what 74% means: used hours divided by total available hours. The chip says Plan, so it is the scheduler's projection rather than a record of what happened. That is fine for the question, because the rush order is about the future.

Then the report. Work Center Utilization over the same window shows plant utilization near the tile figure, but the Per Work Center tab shows two stations above 100% while six sit below 40%. The plant average was true and useless: the rush order routes through one of the two saturated stations.

The answer becomes specific instead of general. Yes to the order, if one existing job moves off that station or the day gets four agreed overtime hours. The tile started the conversation. The report decided it.

What Changes When You Check

Nothing. Hovering a tile, reading a chip, refreshing a tab and opening a report are all read-only. Your tile selection, thresholds, colors and refresh interval belong to your view alone and change nobody else's dashboard and no production data.

How to Check You Read It Right

Take one tile and reproduce it from the report layer. Capacity Utilization is the easiest test: read the tile, then run the utilization report over the same window and compare its plant utilization figure. They should agree in shape. If they disagree wildly, the windows differ, or the board was not refreshed, or one of the two views is the lighter approximate one.

Common Mistakes

• Quoting a Plan number as a fact. It is a projection with a chip that says so.
• Reading a dash as zero. Offline means not captured yet.
• Using efficiency and utilization interchangeably. Different formulas, different questions.
• Skipping the refresh. The cockpit waits for you to ask.
• Treating the dashboard as the authority on capacity. The Work Center Utilization report holds that role, because it computes available hours from the real shift calendars.

See how KPIs, reports, and the plan stay in one system on the EDGEBIC product page.