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- How to Pause a Job With a Reason Code in EDGEBIC
To pause a job with a reason code in EDGEBIC by User Solutions, tap PAUSE on the shop floor terminal, pick one of the four reason categories, then pick the specific reason. The run punch closes and a paused punch opens carrying that reason. The point of the extra two taps is that paused time never becomes production hours on the operation, so downtime is recorded without polluting anyone's efficiency numbers.
The rest of the operator terminal workflow is in the shop floor execution guide. This is the pause.
Before You Start
| Prerequisite | Why |
|---|---|
| The operation is in a run punch | Pause closes an open run; there is nothing to pause from an idle screen |
| Reason codes exist for the category you need | The picker offers active codes; if the right words are missing, the reason recorded will be a compromise |
| You know which of the four categories fits | The category choice is what makes the downtime data sortable later |
Step 1: Tap PAUSE
Tap PAUSE on the running screen. The run punch closes at that moment, timestamped from the shared clock. Nobody types a time.
Step 2: Pick the Category
The WHY ARE YOU PAUSING? picker opens with four category tiles:
| Category | What belongs here |
|---|---|
| MACHINE | Breakdown, tooling failure, alarm, coolant, unplanned maintenance |
| MATERIAL | Waiting on stock, wrong material delivered, incoming defect |
| QUALITY | Inspection hold, process problem, rework decision pending |
| WAITING | Operator, crane, fixture, instruction: anything the machine is idle for that is not the three above |
This is the same four-way taxonomy the scrap reason picker uses, which is why one glance at a work center's history tells you whether it is an equipment problem or a supply problem.
Step 3: Pick the Specific Reason
Choose the reason underneath the category. The paused punch carries it. The screen now shows the paused state and confirms the reason was recorded.
Step 4: Tap RESUME When Work Restarts
Tap RESUME. The paused punch closes, a fresh run punch opens, and the elapsed clock restarts. From the operation's point of view nothing was lost: production hours resume accumulating, and the gap between them is on the record with its reason attached.
If the operation is actually finished rather than paused, COMPLETE is available directly from the paused screen. Completing from a pause runs the same checks as completing from a run, described in how to complete an operation.
What Changes When You Pause
| Surface | Effect |
|---|---|
| The operation's production hours | Unchanged: paused time is excluded from run hours |
| Downtime reporting | The paused stretch is recorded with its category and specific reason |
| Shift handoff summary | The pause appears in the recent pauses list with its reason label |
| The history drawer | The punch is visible with its open and close timestamps and the operator's name |
| The schedule | Nothing moves until a reschedule runs; actuals record reality, re-planning is a separate decision |
How to Check It Worked
The running screen shows the paused state rather than a counting clock, and the piece counters have stopped accepting taps (they only increment during a run, which is often how an operator notices they never resumed). Open the Handoff summary: the shift's hours split into setup, run, and down buckets, and your pause shows up under recent pauses with the reason you picked. On the planner side, the operation's daily actual hours reflect run time only.
Common Mistakes
- Forgetting to resume. A punch left paused stops accumulating production hours, so the day's numbers come out short and nobody notices until the operation looks stalled. If the counters will not increment, check whether you are still paused.
- Forgetting to pause. The opposite failure and the more expensive one: an open run punch through a four-hour breakdown books four hours of production time that never happened. Pause first, diagnose second.
- Using WAITING as a catch-all. It is the least actionable category. A broken spindle tapped as waiting sends maintenance nowhere and shows up in the Pareto as a supply-chain problem.
- Correcting a closed punch on the floor. Operators cannot edit closed punches by design. Corrections are a supervisor action in the history drawer, and every one requires a reason and is kept alongside the original.
- Expecting the pause to re-plan the job. It does not. Log through the shift, then reschedule.
Next Steps
Pause is one of four operator actions. The others are starting a job on the kiosk, recording a piece count, and completing an operation. When a pause turns into a real breakdown, the machine breakdown reschedule walkthrough shows what the plan does next.
Every task in this library is indexed on the EDGEBIC how-to hub. Bring your current downtime reason list to a demo of EDGEBIC and we will map it onto the four categories together.
Expert Q&A: Deep Dive
Q: Operators keep tapping the same generic reason for everything. How do we get useful downtime data?
A: Generic reasons are almost always a symptom of a reason list that does not match the floor. If the machine category offers eight reasons and none of them describe the actual failure, the operator picks the first one and moves on. Sit with the two or three highest-downtime work centers and ask what actually stops them, then make sure those exact words exist in the picker. The second cause is that nobody ever shows the floor what the data produced. The shift handoff summary lists recent pauses with their reasons on one screen. Reading it out loud at shift change for two weeks does more for reason quality than any policy memo.
Q: A job was paused for four hours waiting on material. Will the schedule notice on its own?
A: Not automatically. The pause is recorded honestly and the operation's production hours exclude it, but the plan for the remaining work only changes when a reschedule runs. That is deliberate: actuals record reality, and re-planning is a decision a planner makes. The practical rhythm is to log through the shift and reschedule on a schedule (daily, or per shift on a fast plant). When the reschedule runs, the operation stays in progress on the same work center, its logged hours stay locked on the days they happened, and the remainder gets a new slot from the real resume point. See [how to reschedule safely](/blog/how-to-reschedule-safely-in-edgebic) for the mechanics.
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User Solutions has been developing production planning and scheduling software for manufacturers since 1991. Our team combines 35+ years of manufacturing software expertise with deep industry knowledge to help factories optimize their operations.
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