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- How to Cancel a Manufacturing Order in EDGEBIC
To cancel a manufacturing order in EDGEBIC, tick the row and click Clear Schedule if you want to keep the record, or use the remove button in the row's Actions column if the order should disappear entirely. The choice matters more than the clicking. Clearing releases the work center hours and leaves the order in the grid as Unscheduled. Deleting is irreversible and takes every production schedule tied to that job with it. EDGEBIC by User Solutions is explicit about which one you are doing, and the confirmation dialog tells you the count before anything happens.
For the run mechanics behind all of this, how to run the scheduler in EDGEBIC is the overview post. Every task guide is indexed at the EDGEBIC how-to hub.
Before You Start
- You know which outcome you want: the record kept, or the record gone.
- You know whether operators have logged work on the job. Check the Actuals Logged? column, because deleting removes the job and its schedules.
- You have recovered any cost or hours data you need from the job, if the order is being deleted.
Option A: Cancel the Work, Keep the Order
- Open the Schedule area and select the Drive Schedule tab.
- Tick the Select checkbox on the cancelled job. Untick everything else.
- Click Clear Schedule on the filter bar.
- Read the scoped confirmation. With rows ticked, only those jobs' schedules are cleared. With nothing ticked, the prompt instead asks whether to clear all schedules, which would wipe your entire plan.
- Confirm. The job returns to the Unscheduled badge and the Completed? flag is reset for cleared jobs.
This is the right default. The order keeps its product, quantity, due date, priority and direction, and if the cancellation is reversed you reinstate the job in a single run.
Option B: Remove the Order Entirely
- Click the remove button in the row's Actions column.
- Read the Confirm Delete dialog. If the job already has schedules it warns that the order has a stated number of production schedule rows tied to it, and that deleting the order deletes those schedules too.
- Confirm. The order and its plan are gone.
For several orders at once, tick each row (or use the Select All and Deselect All toggle) and click Delete Selected. The confirmation shows the combined count of orders and schedule rows.
What Changes When You Save
| Action | Order record | Plan and bars | Work center capacity | Recorded actuals |
|---|---|---|---|---|
| Clear Schedule | Kept, returns to Unscheduled | Removed | Released | Kept on the job |
| Delete order | Removed permanently | Removed | Released | Removed with the job |
Both paths release capacity, and that is the operational point. A cancelled job whose plan is still in place holds machine hours nobody will use. The mill still reads as busy on Tuesday, so nothing else is planned there, and Tuesday is spent on nothing.
How to Check It Worked
After clearing: the row shows the Unscheduled badge, "Not scheduled yet" under Schedule Details, and empty Item Start and Job End columns. Open the Gantt and confirm the job's bars are gone.
After deleting: the row is no longer in the grid at all. The Job View, work center views and the Gantt all refresh on their own.
To confirm the hours genuinely came back, re-run the scheduler for the jobs that were queued behind the cancelled one on the constrained work center. If they now start earlier, the capacity was real.
Common Mistakes
Deleting when you meant to clear. Deleting is permanent, there is no recycle bin, and it takes the job's schedules and history with it. If there is any chance the order returns, or any chance you will need the recorded hours for costing, clear instead.
Clicking Clear Schedule with nothing ticked. With no selection the prompt asks whether to clear all schedules. Answer yes and the entire plan is gone. Tick the row first, then read the wording of the prompt you actually get.
Cancelling the order but leaving its plan in place. Marking a job dead in your own head does not release its reservations. The hours stay blocked until the schedule is removed.
Deleting a batch without reading the count. The confirmation on Delete Selected shows how many orders and how many schedule rows are going. That number is the last check you get before an irreversible action, and Select All applies to whatever the grid is currently showing, not to everything in the database.
What to Do Next
If the cancellation might be temporary, how to put a job on hold covers parking a job without losing it. If cancelling one job frees a slot you want to give to something urgent, how to schedule a rush order is the next task. To confirm exactly what the following run changed across the plant, see how to check what a scheduling run changed, and the EDGEBIC product page covers the platform as a whole.
Expert Q&A: Deep Dive
Q: A customer cancelled after we had already cut half the parts. What should I do?
A: Keep the record and clear the plan. Tick that job, click Clear Schedule, and confirm the scoped prompt. The order remains in the grid as Unscheduled, the remaining machine hours are released back to the plant, and the actual start and end dates your operators logged stay on the job. That history is what you will need for costing the abandoned work and for the conversation with the customer, and deleting the order would take it away. If the order is genuinely dead and you have already recovered the cost data you need, delete it later as a housekeeping task rather than in the heat of the cancellation.
Q: I need to clear a batch of stale orders. Is there a faster way than one at a time?
A: Yes. Tick the Select checkbox on each row, or use the Select All and Deselect All toggle, then act once. Clear Schedule with several rows ticked clears only those jobs' plans. Delete Selected removes several orders in one action, and the confirmation shows the total count of orders and the schedule rows going with them. Read that count before you confirm: it is the last cheap check you get, and the delete cannot be undone. Filter the grid down to exactly the set you mean first, because Select All applies to what is currently shown.
Frequently Asked Questions
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User Solutions has been developing production planning and scheduling software for manufacturers since 1991. Our team combines 35+ years of manufacturing software expertise with deep industry knowledge to help factories optimize their operations.
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